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Allen & Sons Tree Service

410-661-8733

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Allen & Sons Tree Service is a landscaping company that specializes in all aspects of tree and shrub care. It also offers a 24-hour emergency service. For more information, call the number provided.

  • Hours: Mon - Fri, 9am - 5pm; Sat, Sun, closed
  • Payments accepted: Cash, MasterCard, Personal Check, Visa
  • Services (lawn, gardening): Landscaping, Tree surgery
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Reviews (18)

*

I have used Allen and Sons two times and both times they did good work, however in the past few months I have left messages and voice mails and they go un answered. They will not get my business any more. Whoever is in that office needs to learn how to deliver messages properly. Sorry you all lost business from me from here on out!!

*

They don't even deserve one star! I can't believe people have rated them an average of 4 stars! I agree with the other person...terrible from start to un-finish!!! Initially had an 8am appt for a quote on July 12th. Never showed up for the quote & had to call the company to find out why. 2nd appointment (July 21st) for the quote they were an hour late. Was
told then they would probably be out on Sunday (July 22nd) or Monday (July 23rd) to remove the tree and would call me personally to let me know what day and time. On Friday, July 27th I still had not heard from the company and called and left a message. Today, September 10th I still have not received a call back from the company! Unacceptable customer service! Absolutely terrible!!!

*

Dear Parkville Community,
Thanks to the attention of Ben Allen,I have decided to delete my previous post.Ben has said I have slandered him and his company,therefore,I would like to apologize for any nonfactual/unprovable information and only state the facts in this review.
The issues with Allen and Sons started shortly after they moved into their new location,which is 2 doors down from my house.We have called the police 3 times for SEVERAL reasons which are:
Two of their workers in particular have made harassing comments to me,they also would stare at me and stand in their lot with a beer in their hand,and would whistle at me.All of these things they were doing were making me feel VERY uncomfortable to even come out of my house.
Also,we would watch them arrive back at their shop during business hours to get beer across the street and they would then spend a lot of evenings hanging out in their shop,drinking and being very loud.They also would bring their families which caused the noise to be more intesnse. We also complained They would use the business as a hang out to drink and the smell wouldn't allow me to open my windows.I do not have central AC so this also affected us.The latest we have heard loud noises from them has been until 1:30am. This has disrupted our sleep as well. WE DID FIND OUT YOU ARE ALLOWED TO DRINK ON A BUSINESS PROPERTY LEGALLY.
**TO BE CONTINUED**

*    Read review

Allen and Sons have only caused issues in the short few months they have been at their new location. Parkville used to be very peaceful. Now Allen and Sons has moved 2 doors up from my house. I hear noise from them at all hours of the night, see them drinking alcohol during business hours then hop into their work trucks and personal vehicles. I am also getting harassed by men that work there and they make it VERY uncomfortable to walk out of my own home. I also am unable to open my windows due to the stench of alcohol from their lot! This IS disturbing OUR peace. We do NOT have central AC nor should I have to buy one just because they don't have respect. Also, we see them arrive from their so called "contracts" early everyday so they can hang out at the shop and drink the rest of the night. The latest they have been drinking on the property was 1:30am! This is ridiculous and you, Allen and Sons, wouldn't like it if it were YOUR house being disturbed. And the key word is house! Your business is not a personal hang out!
We have called the police several times and Mr.Allen himself decided to come to our house and fight my husband for calling them. I have several witnesses and plan to take this further. The owner also stated this was "HIS" neighborhood and he was going to buy us all out!
That's a drunk for you! Mr.Allen also before fighting my husband and waiting for police, called 10 of his workers to come back to the shop to defend him! I think enough is said here!

*    Read review

Dear Parkville Community,
Thanks to the attention of Ben Allen,I have decided to delete my previous post.Ben has said I have slandered him and his company,therefore,I would like to apologize for any nonfactual/unprovable information and only state the facts in this review.
The issues with Allen and Sons started shortly after they moved into their new location,which is 2 doors down from my house.We have called the police 3 times for SEVERAL reasons which are:
Two of their workers in particular have made harassing comments to me,they also would stare at me and stand in their lot with a beer in their hand,and would whistle at me.All of these things they were doing were making me feel VERY uncomfortable to even come out of my house.
Also,we would watch them arrive back at their shop during business hours to get beer across the street and they would then spend a lot of evenings hanging out in their shop,drinking and being very loud.They also would bring their families which caused the noise to be more intesnse. We also complained They would use the business as a hang out to drink and the smell wouldn't allow me to open my windows.I do not have central AC so this also affected us.The latest we have heard loud noises from them has been until 1:30am. This has disrupted our sleep as well. WE DID FIND OUT YOU ARE ALLOWED TO DRINK ON A BUSINESS PROPERTY LEGALLY.
**TO BE CONTINUED**

*****

Thank you for the excellent work you did. We are so grateful at how quickly you were able to take care of the uprooted trees in our backyard, plus all the other work accomplished by your very professional crew. The rate you gave us was very reasonable. It's reassuring to know there are still businesses that do what they promise to do when they promise to do it. I've already recommended Allen and Sons to others and know we will go back to them in the future. Thank you again!
Linda C.

*****

We could not have asked for a better response from a tree service. We had a very large locust tree in the back yard that needed to be removed in a hurry. Allen and Sons were the only tree service that got back to us immediately, gave us an estimate, set up a date to remove the tree within days, they put us at the top of the list to remove the tree right away because they knew it was ready to come down.. Unfortunately, the tree fell down about 1 hour after setting up the date. Ben Allen came right out to our house that evening and worked with the electric co. to have the tree removed from the power lines and came out a few days later to remove the tree from the yard. The crew was very professional and had the job done in no time at all. The job was harder for them after the tree fell, yet they did not charge us more then the original estimate. They also trimmed up another tree at no additional cost. I will recommend them and will use them again.

*

Terrible service from start to un-finish! Inexperienced crew showed up with no idea what needed to be done. No supervision, No owner on site. I'll have to contract another tree service next year to correct the damage done by this company! I Don't know how some reviewers could possibly give this company a good rating, but I can CLEARLY see how other reviewers found them to be less than acceptable. Don't hire this company - find yourself another tree service! It isn't worth the aggravation, or stress. Not to mention the cost for the "corrective pruning" next year. We were VERY dissatisfied!

*

Wow... thats hard to believe that FOUR reviews were submitted by "customers" less than 10 minutes apart - with the same spelling errors! Ha-Ha-Ha!!! Keep on trying to "improve your star rating" Mr Allen... and once the AG's office releases their findings... we'll see who has the last laugh. This could have been avoided... but YOU chose not to pay or repair the damage - YOU KNOW THE TRUTH, don't you. The negative reviews weren't posted until MONTHS after you didn't pay for the damages. I wonder how much business you're losing because people want to STAY AWAY from all this drama. You could avoid ALL this, and stop being as stressed as you are (you KNOW you are) if you just pay what you owe. Enjoy your day... The reviews will continue until justice is served. REALLY cant wait for the Attorney General's report... can you? Enjoy your lost revenue! MUCH more than a simple "fence repair", isn't it? A good business person would KNOW that! =-)

*    Read review

I am a Disabled Veteran.

Mr Ben Allen gave me an estimate, but when the day arrived for the work to be done... No Mr Allen. The crew had no idea what was agreed upon, & after discussing the job, the crew began. After 2 hrs they approached me stating “all done, wanna come look”. Mr Allen assured me this was an all day job, and as I suspected, the trees were NOT pruned properly. After discussing this with the crew, they went back to trimming. A boom truck was necessary for trimming one tree, but to my disapproval, the truck was used to trim ALL trees. The sides of the trees facing the street, & those hanging over my fence were not touched. Leaving the trees bare on one side, & untouched on the other. I AGAIN pointed out to the crew – Mr Allen said that someone would be CLIMBING into the trees to prune them, & I needed them trimmed properly. He stated “we cant take off no more, its bad for the trees”. I did not want to harm them in any way, so they are left looking horrible & improperly trimmed.
As the boom truck was leaving, the driver lost control & smashed my fence & gate. After months of aggravation & numerous calls to Mr Allen, he became rude, vulgar, & seemed to fly off the handle without warning. I've hired a professional fence company to repair the damage.
The MD Attorney Generals office is conducting an investigation, & grievances have been filed with the DNR, & BBB. Hire another company, this ones NOT worth the headache. Thank you for reading my review.

*    Read review

Mr Allen posted FOUR of his own reviews to improve his "star rating". Dont be fooled. He has NOT told the truth.

Rather than dispute his allegations, I will wait for the Attorney General's findings, and post them accordingly.

As for "who made first contact" with those agencies... its on record... check for yourself. Or better yet, just hire ANOTHER tree service. Do you REALLY want this guy on YOUR property?

Its been a year since the damage was done, and still, NO PAYMENT has been made for the fence. My "bad reviews" didnt begin until three months AFTER the incident occoured. After it was obvious Mr Allen wasnt going to pay for the damages.

YOU make the call... is this Tree Service the one for you?

Check back in a few weeks, or call the agencies - BBB, DNR, AG... he's on record... I should have checked first too.

Shame on him also for slandering my Disabled Veteran status. I served our great country proudly, clearly he has never been in the military. Find someone who has... support our veterans! They deserve it, this guy doesnt.

*****

FACTS OF THE MATTER

June 1, 2011

RE: Investigation # 2330

Minnie Allen, LTE 1238
Allen & Sons Tree Service
8307 Ridgely Oak Rd
Baltimore, MD 21234

Dear Ms. Allen:

The Maryland Department of Natural Resources-Forest Service had received a complaint against your tree expert license. The complaint alleged that on June 23, 2010, while performing work at, Parkton, MD 21234, you, or crews under your supervision: allegedly violated the Tree Expert rules by failure to safely operate all equipment (COMAR 08.07.07.01D), by failure to make every reasonable effort to protect the safety, health, property and welfare (COMAR 08.07.07.01.E), and by failure to pursue all endeavors professionally (COMAR 08.07.07.04A).

We have investigated the complaint and have found that sufficient documentation has been submitted that indicates that the complaint has no basis. Based on the noted information, please be advised that the Department considers this matter closed, with no finding of negligence or wrongful conduct on the part of MINNIE ALLEN or ALLEN & SONS TREE SERVICE.

Thank you for your attention to this matter.

Sincerely,

Marian Honeczy, AICP, CA
Supervisor, Urban & Community Forestry

***** Read review


I cant understand why Mr. Vet would have told the office how nice the job was, and not only paid for the service once it was completed, but also tip the workers for there job well done if it was such awful work.
The reason he has waited this long to get his fence fixed is because when i got an estimate for him, he said he didn't want the company i hired, and wanted to get an estimate of his own. Which is perfectly fine! However I told Mr. Vet that I had seen what he had posted, and when he removes the slander and untrue comments he made on the web site(s) that i would be more than happy to pay him for the fence part he had put in by the company he hired, but not until then. I am not sure why it needed to be replaced, since the post and cap were only bumped and bruised, not destroyed. Anyhow for the client I was willing to replace it to keep him happy. Had he allowed the people who came to look at the "damage" when i had them out there and had he not posted what he did, then it would have all been resolved a long time ago.

one last thing....

The MD Attorney Generals office is now reviewing this case, and grievances have been filed with the DNR, and BBB.
THANKS TO ALLEN AND SONS TREE SERVICE, NOT MR VET!! WE INITIATED THE COMMUNICATION WITH THEM WHEN WE VIEWED THE FIRST NEGATIVE POST ABOUT OUR COMPANY!!

Thank you for reading this,
Ben Allen
Allen and Sons Tree Service Inc.
MENTION THIS POST, AND RECEIVE 10% OFF

***** Read review

Allen and sons tree service inc has serviced Baltimore and the surrounding counties for over 25 years, and has never had any complaints on our work. If there are ever any issues, we are sure to take immediate action to keep our clients happy. I and the company take a lot of pride in the work we do, and believe in excellent customer service. If Mr. Vet had not taken the steps he did and posted comments about the work being a "rush job", and that we "destroyed" his fence then the company would have done anything Mr. Vet wanted to do in regards to fixing the fence.

***** Read review


Allen and sons tree service inc employs a full time mechanic for servicing of all equipment. the drivers, ground crew, and climbers DO NOT perform any maintenance EVER, so I cant imagine why my crews would tell Mr. Vet that they needed to return to the shop to maintenance equipment.

Mr. Vet says "Mr. Allen was not on the job", but I will have to completely dis agree with him, yet again, considering that I am Mr Allen, and I personally had the neighbors car moved from their drive way so I could pull the bucket truck into Mr Vets backyard. not to mention that I am the one who introduced the crew to Mr vet that morning, so how could he think that I hadn't been there!?!?

I am not quite sure why Mr. Vet insists on posting these awful reviews online about the job performed on his property, however i can not stand by quietly and not do anything to defend myself, my company, and my crew's!

***** Read review


First i would like to say that i am very sorry that any client of mine feels dis satisfied in any way!
Our goal at Allen and Sons Tree Service Inc. is to provide excellent service to EVERY customer.
However i guess you cant please everyone no matter how hard u try.

I explained to Mr. Vet that it wasn't healthy to do a crown reduction, and explained what care would be best for his particular trees and property.
what was done at his property was the removal of one hemlock tree, pruning of 2 maple trees clearing all obvious dead wood and elevating them off of his and the neighbors roofs, prune one small leaf magnolia tree, cut one walnut tree back to property line, prune one crate myrtle, removal of stump, and clearing fence line of all old wood brush and debris. There's NO way i would of told him this job would have taken all day.. with the equipment and man power that was given, the 4-5, not 2 hr time frame that it took to do the job was sufficient. we were there between 7 and 8am, and were done by noon.

*****

Thank you Mr Allen for the wonderful work you and your company did at my home. from the appointment day to the day the job was done, everything ran very smoothly, and turned out amazing. i am very happy with the work and would recommend this company to anyone. thanks again for everything!
Mrs. Laura

*****


I wanted to say thank you to Allen and Sons Tree Service Inc. for all of the top-notch work that they have done at all of the properties I manage in the state of Maryland. No matter how hard the job, it always seams to get done without any complication. I thank you for making it so easy for me to make the call, and know that Mr Allen will be there for me to tell him what needs to be done, then before I know it the work is complete, and im reminding Mr Allen that I owe him money. He never asks to be paid up front, and is always making sure the job is to my satisfaction. Over the years I have enjoyed working with Mrs Allen in the office, who is always sweet, and available when I call. Thank you Mrs Allen! Thank you Allen and sons for always taking such wonderful care of all of my trees. i am always recommending everyone with any tree needs to call, and think anyone who is reading this should too!!

Marian

 
 
 
 
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